Please note that some subject matters are outside the remit of the Communications Authority (“CA”), for instance:

• Story plot in entertainment and fiction programmes
• Programme editing
• Choice of music/songs/programme topics
• Accuracy in entertainment and fiction programmes
• Hotline services of broadcasters
• Performance and choice of hosts/guests/artistes
• Frequent broadcast of same type of advertisements
• Programmes/advertisements broadcast on the websites of broadcasters or other websites

If your complaint only involves the above subject matters and is not related to the relevant ordinances, the terms or conditions of a broadcasting licence, or the codes of practice issued by the CA, we are not authorised to process your complaint. You may send your views directly to the broadcasters concerned. Please visit the website below for the contact details of broadcasters:
https://www.coms-auth.hk/en/complaints/procedures/tv_radio/lodging/contact/index.html

If you confirm that the subject matter of your complaint is not outside the remit of the CA as stated above, please proceed to fill in the Complaint Form.